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Lottery's Wilmington office remains closed on Friday

September 21, 2018 Posted by NC Lottery at 7:33 AM
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Due to adverse weather conditions in New Hanover County, the Wilmington regional office and claims center of the N.C. Education Lottery will remain closed on Friday, Sept. 21.

If conditions allow, the lottery plans to open the Wilmington office on its normal schedule on Monday, Sept. 24.

All other lottery offices in the state, including the Raleigh headquarters and regional offices and claims centers in Asheville, Charlotte, Raleigh, Greenville, and Greensboro are operating on a normal schedule.

After you win a prize you have plenty of time to claim it, so please don’t risk going out in dangerous conditions such as flooded roads.. If you won a draw game, you have 180 days to claim. If you won a scratch-off prize, you have 90 days from the game’s end date to claim. Sign the back of your ticket and your prizes will be waiting on you when conditions improve.

All lottery drawings will be held as scheduled.

As North Carolina continues its recovery from Hurricane Florence, the lottery will provide updates on the status of its operations on its website, nclottery.com, on its social media channels, and through media releases.

 


2 COMMENTS

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10/09/2018 07:58 - Terry B.

Good thing I got the message 'cannot recognize GEO location' when I tried to play LUCKY FOR LIFE last night. Since my numbers were way, way off. NCEL just saved me six bucks. Smart 'puter must be able to tell when I'm located in a hotel in Atlanta and not at my desk back home in Durham N C. NC Lottery
Sorry you didn't have more luck, Terry! NC law requires that players must be physically located within the state when purchasing lottery tickets through our online play system. Good luck for next time!

10/02/2018 11:52 - Gary W.

How does the NC Lottery handle the loss of data on scratch offs due to natural disasters? Example - Let's say 20 stores lost their entire stock of scratch cards due to water damage... How are those prizes accounted for and reflected in the ongoing "prizes won" since it is completely random? NC Lottery
Hi Gary, We've seen this question come up a lot recently, so we're glad you asked. There’s a chance that a lost or damaged ticket could have a prize on it. Since the no one knows where winning tickets are, you can’t know when a prize goes unclaimed why that happened. If retailers report tickets lost or damaged by floodwaters, then the lottery can account for the lost tickets but it won’t know if those tickets had prizes. The “Prizes Remaining” count can include prizes that won’t be claimed if tickets were lost, damaged, or even accidentally thrown away.

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