Help & Info: By Topic

General

Locations, Claims, Player's Club, Website, Security
By Phone & Email

1-877-962-7529 (9NC-PLAY)
8:00 AM - 5:30 PM, Mon-Fri
playerinfo@lotterync.net

Online Play

Funding & Deposits, Winnings & Withdraws, Limits, Eligibility & Restrictions, Groups Play
By Phone

1-855-767-1863

Lucke-Rewards

Ticket Entry, Points Usage, Ticket Entry Lockout, Prize Fulfillment, Second Chance Drawings
By Phone

1-855-767-1863

Lottery Games

Games Rules, Instructions, Questions
By Phone & Email

1-877-962-7529 (9NC-PLAY)
8:00 AM - 5:30 PM, Mon-Fri
playerinfo@lotterync.net

Help & Info: By Mode

Contact Info

Regional offices, hours of operations, claim centers, security.

FAQs

Our library of questions and answers on many subjects.

Rules & Terms

Games rules, Terms for Lucke-Rewards, Online Play, and more.

Additional Helpful Info

Please Play Responsibly

Gaming should be fun.

Claim Your Winnings

Tips & Scams

It’s not whether you win or lose… never mind. You won. Being careful is being smart.

Buy & Scan with the NC Lottery Official Mobile App – Now with Ticket Checker!

Available on the
App Store
  Available for
Android